Video Chat Privacy

Privacy Statement ENS Chat

  1. Privacy Policy

At Eclipse Nursecall Systems Ltd we respect your privacy regarding any information collected from you through registration on our app, ENS Chat. We want you to be familiar with how we collect, use and disclose data. Rest assured we, and any other service providers (for instance hosting services, telecom providers etc.) involved in the provision of the service are governed by GDPR.

  1. Collection of personal data

The minimum of personal data is recorded within the application host services.  This is limited to:

  • Name or generic name (e.g. Mum, Dad etc)
  • and / or Location
  • password (stored in encrypted form)

We will need you to provide this personal data in order to create a connection directory and issue and maintain a password for you. We only ask for any personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

  1. Use of data

We will only use the information we have to operate and provide our services, including providing customer support, and improving, fixing, and customizing our services.

  1. Retention, disclosure and security of data

We retain collected information until it is no longer necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our app will be regarded as acceptance of our practices around privacy and personal information.

  1. How you can access, change or suppress your personal data

If you would like to review, correct, update, suppress, restrict or delete Personal Data that you have previously provided to us, or if you would like to receive an electronic copy of your Personal Data, you can contact us at:

helpdesk@ens.im

or by post:

Eclipse Nursecall Systems Ltd

The Mount

Mount Gawne Road

Port St Mary

Isle of Man

IM9 5LX

If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 April 2020.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Isle of Man and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Let’s Talk

We would love to hear from you, call us on 01624 832821

To request more information, please give us a call or use a form below. We would love to speak to you about what ENS can do for you.

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